FAQ

General Questions

What types of shoes do you sell?

We specialize in women’s footwear including heels, flats, sneakers, boots, sandals, loafers, and mules — perfect for both everyday wear and special occasions.

Are your shoes true to size?

Most of our shoes run true to size. We strongly recommend checking the size chart provided on each product page and measuring your feet for the best fit.

What materials do you use?

Our shoes are made with high-quality materials such as genuine leather, suede, premium synthetics, and soft linings to ensure both comfort and durability.

Shipping Questions

What are the shipping options and costs?

We offer the following shipping services within the United States:

Express Shipping (3-6 business days): $20
Free Standard Shipping (7-14 business days): $0 (on qualifying orders and promotions)
Standard Shipping (7-14 business days): $10

Do you offer free shipping?

Yes! We often provide Free Standard Shipping (7-14 business days) on orders that meet our promotional threshold. Please check your cart for current offers.

Do you ship internationally?

Currently, we only ship within the United States.

Product & Order Questions

What is your return policy?

We accept returns within 14 days of delivery if the shoes are unworn, in original condition, and with all tags attached. Please note that final sale items are non-returnable.

How do I choose the right size?

Each product page includes a detailed size chart. We recommend measuring both feet and comparing with our chart for the most accurate fit.

Can I cancel my order?

You can cancel or modify your order within 12 hours of placing it. After this time, the order may already be prepared for shipping.